naga bhai Privacy Policy

This privacy policy ("Policy") applies to all services of naga bhai operated through the nagabhai.cam website. This policy describes our commitment and procedures regarding the collection, processing, storage, and protection of your personal information.

Please read this policy carefully before using our services. By using the services, you will be considered to have accepted the terms described in this policy. To learn about the full terms governing your use of our services, please read our Terms and Conditions, which contain detailed information about user rights and responsibilities.

This policy was last updated in 2025. Whenever we make significant changes to this policy, they will be published on this page and registered users will be notified.

This policy applies only to users aged 21 or above, as all casino and betting activities on naga bhai are designated for ages 21+.

naga bhai collects various types of information, which comes mainly from two sources: what you provide directly and what is collected automatically while you use our services.

2.1 What You Provide Directly

During account registration and use of our services, you provide us with the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport details for identity verification
• Payment method details for financial transactions (e.g. bKash, Nagad, Rocket, or bank account number)
• Messages and information you provide when contacting our support team

2.2 Automatically Collected Information

When you use our website or app, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Your browsing activity and patterns of service use
• Session duration and a list of pages visited
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We use trusted third-party services for identity verification and payment processing. Through this process, certain identity-related information may be sent to us, which is used only for the verification process.

naga bhai uses your information only for specific and legitimate purposes. The main purposes are described below:

naga bhai uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience using our services.

4.1 Types of Cookies

• Essential Cookies: Required for the core operation of the website. Without these, the site does not function properly.
• Functional Cookies: Help remember your preferences and settings, such as language selection and login details.
• Analytics Cookies: Used to understand how pages and features of the website are being used, and to improve our services.

4.2 Cookie Control

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some website functions to not work properly. The method for managing cookies varies by browser; check your browser's help page for details.

naga bhai does not sell your personal information to third parties for commercial purposes. However, necessary information may be shared in certain specific situations:

5.1 Service Providers

We work with trusted third parties for payment processing, identity verification, and technology services. These organizations may use your information only for the purpose of providing the specified services and are required to comply with our privacy standards.

5.2 Legal Obligations

Disclosure of information may be required in response to a court order, legal process, or a valid request from a government authority. In such cases, only the information legally required is provided.

5.3 Fraud Prevention

Information may be shared with relevant authorities where necessary to address serious fraud, cybercrime, or to protect the safety of other users.

5.4 Business Changes

In the event of a company restructuring, merger, or acquisition, user information may be transferred as part of the assets. We will notify you appropriately before any such change.

naga bhai has adopted industry-standard technical and organizational measures to keep your information secure. These measures protect information from unauthorized access, modification, disclosure, and damage.

6.1 Technical Security

• Data transmission is kept secure through SSL encryption technology
• Sensitive information is stored in encrypted form
• Two-step verification (OTP) is provided for user accounts
• Regular security checks are carried out on servers and databases
• Active monitoring systems are in place to detect and prevent unauthorized access attempts

6.2 Organizational Security

• Staff are trained on protecting information confidentiality
• Only authorized staff can access user information
• Every instance of data access is logged and audited

However, transmitting information over the internet is not entirely without risk. We make every effort to protect your information, but complete security cannot be guaranteed. Please also keep your password confidential and close your session after logging in from an unfamiliar device.

naga bhai retains your information only for as long as is necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Account Information: Retained while the account is active and for a set period after it is closed.
• Transaction Records: Retained for an extended period for financial audit and legal requirements.
• Communication Records: Customer support communications are kept for a set period.
• Log Files: Technical logs are automatically deleted after a set period.

After the set retention period, your information is securely deleted or anonymized so that you can no longer be identified.

You have certain important rights regarding your personal information. naga bhai respects these rights and gives you the opportunity to exercise them appropriately.

8.1 Right to Access

You can find out what information we hold about you. Upon request, we will provide you with a copy of that information.

8.2 Right to Correction

If any information we hold about you is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly in your account settings.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Restrict Processing

You can object to your information being used for specific purposes. For example, if you do not wish to receive marketing communications, you can turn that off at any time.

8.5 Right to Lodge a Complaint

If you have any complaint about how your information is being used, contact naga bhai's support team directly. Our 24/7 live chat and email support team is ready to assist you in both Bengali and English. For more detailed answers on these matters, visit our FAQ page.

naga bhai's services are exclusively for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory during the registration process. If a minor's information enters our system for any reason, that account will be closed and the information deleted as soon as it is identified. To learn more about our responsible gaming policy and practices, visit the Responsible Gaming page.

naga bhai may review and update this privacy policy from time to time. Changes will be published on this page and the date of the update will be noted.

For significant changes, registered users will be notified by email or through the app. Continued use of the services after a change will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay updated on any changes. For complete information about the terms of naga bhai's various services and user responsibilities, you can visit our About Us page.

If you have any questions, complaints, or requests regarding this privacy policy, please contact us. Our support team is available around the clock (24/7).

When submitting privacy-related requests or complaints, please include your registered email address and account details so we can confirm your identity quickly and assist you.